Convince the technical of technical that learning and collaborating online was sexy
Microsoft’s technology teams were accustomed to sending their best-of-the-best to the U.S. to learn about the newest products and collaborate in a learning environment with like-minded co-workers and instructors. It was a 2-week event that would take the movers and shakers away from the customer; away from revenue-driving initiatives. Microsoft knew it had to develop the right collaborative learning environment for these talented and brilliant technology experts in order to convince them that staying home to learn was better for them and for the Company.
Product: A complete digital learning experience program was designed by Expertus — a global company specializing in giving attendees opportunities to learn and collaborate anytime/anywhere.
Marketing: We knew that effective learning initiatives blend formal, informal and collaborative elements. But convincing people to use it isn’t always easy — especially when new technology and processes are being introduced.
That’s when a thoughtful marketing strategy can make a big difference.
Working with Expertus and their client, Microsoft, we launched the program with a limited scope to test the waters. Adhering to strict guidelines for employee communications, distributed invitation and executive eBlasts, submitted benefit and awareness articles to various online internal magazines, developed learning tools as giveaway’s, and branded imaging and guidelines.
Read more about what it takes to get employees to sign up and show up for learning initiatives: LMS Adoption: How to Win Champions for New Learning Technology.
Employees realized that cloud learning is the right…and better choice.
After the initial launch far exceeded enrollment and attendance expectations, we broadened the targeted communications effort to say, “Not only are your learning experiences tailored to your unique learning needs, they support your growth as a valuable asset to your customers, keep you in the office, and allow you time at home.”
Because the product had such a dynamic social platform, we were able to tell the story in two 3D animation videos; using video to build a relationship between the Microsoft business unit and the learner.
The ‘best-of-the-best’ felt the respect they so needed from their employer. Enrollment and collaboration spiked, positive feedback was received!
The employer was happy too! They had their best employees in-country to focus on being up-to-date and empowered to do the job, available for Sales opportunities, and home where their life was.
Lea-Ann has been a driving force in our client marketing and communication initiatives. In this case, Lea-Ann created a strategic plan for the global execution of the campaign to get employees to sign up for, attend, and evaluate a learning initiative. She created a collaborative plan involving both the client and Expertus resources. Her plan exceeded their requirements – she developed and executed the tactical pieces — successfully. Another value that Lea-Ann brings is in developing and documented the process so that is repeatable for future events.